Industry Interview: Emerald Coast Behavioral Hospital


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Roy Deal, M.D.

Medical Director and Service Director

Military Resiliency Unit

Emerald Coast Behavioral Hospital



Q: Could you tell our reader about some of the solutions Emerald Coast Behavioral Hospital offers to the military and other government contractors?


A: Emerald Coast Behavioral Hospital provides a military-specific inpatient psychiatric unit that is part of the Patriot Support Program of UHS Inc. This dedicated unit serves active duty and retired military suffering from a wide variety of mental health issue ranging from PTSD/trauma, depression and anxiety to addiction/chemical dependency.


Q: What unique benefits does Emerald Coast Behavioral Hospital provide its customers in comparison with other companies in your field?


A: The Emerald Coast Behavioral Hospital Resiliency Unit provides a temporary duty station to military servicemembers in their greatest time of need. These men and women who have served our country valiantly are able to receive evidence-based treatment alongside their brethren that will allow them to find their new ‘normal’ and in most cases return back to duty. We provide comfort in crisis and strength through healing.


Q: What are some interesting new programs or initiatives at Emerald Coast Behavioral Hospital?


A: At Emerald Coast Behavioral Hospital we are providing proven, evidence-based treatment for individuals suffering from a broad spectrum of mental health disorders. Our treatments include cognitive behavioral therapy, cognitive process therapy and prolonged exposure, and [we] have recently undergone a facility wide implementation of dialectical behavior therapy.


Q: How is Emerald Coast Behavioral Hospital positioned in the market for expansion?


A: As Emerald Coast Behavioral Hospital’s Resiliency Program continues to provide positive treatment outcomes, our reputation of success has required our unit to be expanded. We do not ever want a wounded warrior who is seeking our help to be turned away due to capacity issues. So as the need for civilian assistance to active/retired military grows, we too had to grow with it. We are dedicated to providing excellent patient care to our active/retired military and adjusting to the growing demands of the military installations we proudly serve.


Q: Can you provide a few success stories?


A: Story 1: We treated a Marine Lieutenant Colonel with 20 years of distinguished service. He started as a tank operator in Desert Storm. His PTSD had caused stress to produce several severe medical problems. He completed the program for PTSD and was able to return to duty. He remained in contact with me to let me know most of his medical problems resolved and he was promoted to full colonel before his retirement from the Marine Corps. He invited me to his promotion ceremony and retirement party and stated he was well, enjoying his family and retiring with honor with a renewed outlook on life because of our staff’s dedication to his recovery and discussed our program at his promotion ceremony as the reason for his success and recovery.


Story 2: An active duty E-5 with nine years of flawless service was admitted to me. She had been diagnosed with schizophrenia and had been admitted to a DoD facility twice and another private hospital. She had custody of her infant removed due to her continued psychosis and failure to respond to treatment. She had a restraining order issued by her husband. She presented to our facility catatonic and unable to communicate her needs or symptoms and refusing treatment. I got her mother, a psychiatric nurse from Miami, involved in her treatment. We had three three-hour sessions, with her mother driving from Miami for two of them. With her mother encouraging her and filling me in on family history, it was determined she had PTSD from childhood trauma and severe post-partum depression with psychotic features. These issues had never been diagnosed or treated. With proper medication and psychotherapy from the therapy staff, her condition responded to treatment with 100 percent remission of symptoms, return to duty, return to her husband and child, and a very emotional, joyful reunion. A family and career saved.


Q: How are Emerald Coast Behavioral Hospital’s solutions customized to meet the needs of the government?

A: Emerald Coast Behavioral Hospital’s Resiliency Unit has a staff that is specially selected to work with the military and government. We understand military culture and provide military culture training to all of our civilian employees. Most of the employees working with our active/retired military are in the National Guard, Reserves, or are themselves veterans. We provide consistent communications to all the military installments and the VA regions we serve. We adhere to military/VA formularies for medication management, provide 24/7 access for command visits, have dedicated parking for military/VA members, a special waiting area in our intake area, and can organize transportation when needed. ♦

Last modified on Monday, 18 August 2014 10:30

Additional Info

  • Issue: 2
  • Volume: 18
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